Professional Services

Each industry has unique challenges, opportunities and processes. The Absalon CRM add-on has been developed and pre-configured for the professional services and its related verticals.

There are several industry challenges within the professional services, such as:

  • No structured sales support and processes
  • Hard to manage resources profitable
  • Move the business model from supplying experts/resources to projects and assignments
  • Global competition from various sources
  • Existing CRM is focused on sales administration
  • Key customer focused processes lacks supports or is closed in an information silos

At Absalon we are well aware of the industry challenges and it is our mission to support organizations within professional services and make them successful in their work with sales, resources, projects, workforce, installations etc.

Examples of true CRM-support for Professional Services, which Absalon CRM is providing:

Business Planning:

  • Market analysis
  • Targeting
  • Business Execution
  • Risk Management

Sales & Marketing:

  • Sales process support
  • Account planning
  • Activity planning & execution
  • Document management

Resource Management

  • Resource & Workforce management

Project Management

  • Sales & Project delivery collaboration
  • Project process & methodology support